Case studies

BIBA Medical

BIBA Medical provides education, news and insights that connect communities of physicians and the medical device industry.The company tasked Pinnacle Event staff to support the organisation and running of a virtual event – the annual symposium.


Our brief from BIBA Medical was to support with the organisation of the virtual annual symposium. Due to COVID-19, the in-person event needed to be delivered virtually using a custom-made event platform. The support we provided needed to be pre-event and also include live event support on the day.


We provided the client with a trusted member of the team to support the client pre-event and during the live virtual event.

The role involved being the main point of contact for speakers, briefing them ahead of the event, helping with updating data, managing the incoming general enquiries inbox, registrations and generally being on hand to assist with any ad hoc tasks that came up along the way.  During the event our team member was on hand to deal with any last minute issues, brief speakers virtually and assist with any technical issues on the virtual platform.


“Pinnacle were super flexible with my requirements, as always, providing me with very last-minute admin support for a complex virtual meeting. Communication was swift and clear, and the support provided by Monique was invaluable. Despite the challenges of a new, remote-working environment, and an often rushed and ever-changing brief, Monique set to work swiftly, professionally and diligently. I hope we can work together in a face-to-face capacity in the future!”  Senior Event Manager, BIBA Medical.

For more information about how we can assist with your event whether that be in-person or virtually, please contact us here.