Case studies

MOI Global – Oracle Openworld Europe 2020

MOI Global is a creative agency with global offices in London, New York, Munich, Dubai, Singapore, and Sydney. The agency was tasked with organising the two-day, data-driven technology event, Oracle Openworld Europe 2020 for over 11,000 delegates in February 2020.


Our brief from MOI Global was to provide a very large team to support the MOI and Oracle event teams’ pre-event and on-the-day event support.

We provided a team of 140 staff across two days to support the main event and several additional smaller events running alongside. The main purpose of us providing staff was to assist MOI Global with the onsite execution and delivery of the event.

The staff covered a wide range of front-line, customer-facing activities including the list below:  

  • Registration
  • Welcome and directional
  • Queue management
  • Information Desks
  • Speaker Liaison and runners
  • Plenary Session Managers
  • Stream Session Managers
  • Scanning staff
  • Welcome Hosts
  • VIP Lounge Hosts
  • Executive Lounge Hosts


Pinnacle Event Staff worked together to provide the client with an experienced team of event staff to cover all the areas and activities requested. We hand-picked the staff in each area based on their strengths and previous experience and we also provided the client with three supervisors to manage registration, streaming sessions, and plenary sessions. Due to this being a large event both founders of Pinnacle Event Staff also traveled onsite to oversee the team and to help to manage the staff on the day of the event to ensure all was running smoothly.